Accordence E-News: Fall 2012

Accordence Launches New Programs and Sets a New Course
Meeting More Client Needs by Helping to Improve Every Interaction

Accordence is extending its successful formula for negotiation training to day-to-day workplace interactions with the worldwide launch of three offerings: Successful Conversations; Effective Feedback; and Transforming Mindsets.

Accordence client success story featured in Talent Management
A Change in Sales Culture

Problem:  Accordence client, Con-way Freight was losing customers and revenue and spending too much time trying to obtain business. Solution: A fresh negotiation approach, sales call planning tools and technological upgrades were the key to create gains in customers, revenue and profits.

Accordence Remembers Roger Fisher at memorial service

On October 27, 2012, Accordence honored our longtime friend and inspiration, Roger Fisher, at a memorial service at Harvard University with his colleagues, family, and friends. His innovations and ideas in negotiation and conflict resolution sent so many of us on our career paths and we will be forever grateful to him. His impact on the world will be felt for years to come and he will be remembered fondly for his vast insights and the encouragement to use, share and embed his foundational concepts around the globe.

Look Past Win-Lose To Negotiate Successful Deals
An interview with Heather Meeker Green
Published in Investor's Business Daily

The qualities that make you a successful entrepreneur do not necessarily make you a great negotiator. Entrepreneurs often possess a controlling nature. They produce results by sheer force of will. Effective negotiators, by contrast, flex their personality muscles. They adapt to others and listen more than they talk. Negotiation is not a win-lose battle, says Heather Meeker Green.

Accordence’s Founder and Owner Update
America’s Peacemaking Agency Announces New Director

Washington, D.C. – The U.S. Department of Justice Community Relations Service announces the appointment of Grande Lum as its Director. Mr. Lum's experience over the last twenty years includes mediation, facilitation, training and leading dispute resolution organizations.

Beyond Negotiation Mastery: Advanced Skills and Theory

Saturday, December 8th, 2012
10am to 4pm
Stanford University
Palo Alto, California