AMERICA’S PEACEMAKERS
America’s Peacemakers: The Community Relations Service and Civil Rights is a second, updated version of the detailed journey of the CRS from 1964 to current times. In this expanded version, Grande Lum continues the fantastic work established by Bertram Levine’s scholarship, spanning what has taken place within the CRS over the last three decades in the United States.
Covered in this edition are the post–9/11 efforts of the CRS to prevent violence and hate crimes against those perceived as Middle Eastern; the cross-border Elián González custody dispute, and the notable tragedies of Trayvon Martin and Michael Brown, both of which brought police interaction with communities of color back into the spotlight.
Additionally, when CRS broadened its scope to encompass issues on gender identity, religion, sexual orientation and disabilities after the Matthew Shepard and James Byrd Jr. Hate Crimes Prevention Act was enacted in 2009, new stories of the progression of Civil Rights in America.
THE NEGOTIATION FIELDBOOK
The Negotiation Fieldbook is a practical guide to provide you with a step-by-step, what-to-say-and-do blueprint for skillfully taking each negotiation from engagement to agreement. Written by one of today's most globally respected negotiation experts, it will:
Give you the knowledge and insights you need to overcome previous animosities
Turn confrontation into collaboration
Make each negotiation one that will leave each party as satisfied as possible
TEAR DOWN THE WALL
As a skilled negotiation expert for over 2 decades, Grande Lum offers master techniques for mediating conflict—with a friend or spouse, neighbor or employee.
Tear Down the Wall makes conflict resolution accessible to everyone in 87 pithy essays. Some core lessons include:
Get bored by the conflict.
Separate the position from the person.
Step into your own shoes.
Create a comfort zone for the other person.
Ask your adversary to be your mentor.
Anyone can transform an adversary into an ally. Develop better communication and relationship problem-solving skills with this invaluable resource.