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October 24, 2013:
6 Surprising Ways to Break Down an Adversarial Wall
In managing conflict, the most effective strategies are often those that knock the other party off balance by being unexpected, contrarian, or counterintuitive. If ordinary, conventional conflict mediation approaches aren’t breaking down the wall between you and an adversary, try these six surprising ways to get their attention and eventual agreement instead…
October 9, 2013:
Communication: We Can’t Live Without It, So How Can We Do It Well?
It seems there has been a recent wave of repercussions from communication issues: civil strife in Syria, a government shutdown in the US, and striking school bus drivers in Boston. We are social creatures and heavily depend on our ability to communicate to make our way through the world. Since communicating is a primary competency to job performance, let’s do it more effectively and we can enhance our relationships rather than strain them, get our needs met, and make progress in our work lives…
September 24, 2013:
How Do You Stand Out Amid Strong Competition?
Two summer articles in The Boston Globe focused on the ongoing competition between Starbucks and Dunkin’ Donuts and their mutual desire for aggressive marketing regionally, nationally and internationally. This prompted me to consider, if you are in sales and you represent a dominant brand in constant competition with another popular brand, how do you begin to win market share from the other company?
Using our best negotiation practices, here are a few ideas that we have seen work…
September 6, 2013:
There are key areas in life where one needs to fill up and I’m bringing the word "plenish" back in the form of a blog to focus on stocking up in the workplace on ideas, knowledge, and support for a more successful experience…